Customer service

Yes. We buy directly from the brands and their official distributors. Every product has a traceable batch code and an expiry date on the packaging.

Ordered on a working day before 16:00 means shipped the same day. You usually receive your parcel within 1–2 working days in the Netherlands and Belgium.

Shipping costs €4.95. From €75.00 we ship for free within the Netherlands and Belgium.

Enter your code in the "Discount code or gift card" field on the checkout page and click Apply. Codes cannot be combined; the discount is calculated over the subtotal.

You can return unopened products within 30 days. Contact us first, and we will send you a return label and the address.

Of course. E-mail us your skin type and the products you use now, and we will put together a routine with you. We reply within one working day.