Frequently asked questions

At the first appointment we discuss your complaints, your goals and your medical history. Depending on the complaint we carry out a physical examination, and you leave with a clear plan: what we think is going on and what we suggest doing about it.

That differs per person. During the consultation we look at your complaint, your health and what you want to be able to do again. Based on that, your specialist explains the options and the pros and cons of each.

Your treatment is carried out by a registered physiotherapist, therapist or medical specialist. You always know beforehand who your practitioner is.

For insured specialist care you need a referral from your GP or specialist. For physiotherapy and private treatments you can usually book directly, without a referral.

That depends on your insurance policy, the medical indication and your deductible. We check this with you before treatment starts, so there are no surprises afterwards.

That depends on the complaint and on how your body responds. We set realistic goals together and review your progress at every appointment.

Bring your ID, your insurance details, any referral letter and comfortable clothing. If you have scans or reports from elsewhere, please bring them as well.

Yes. Please let us know at least 24 hours in advance, by phone or email, so we can offer the time to someone else.

Follow-up appointments and check-ups that are part of your treatment plan are discussed beforehand. That way you know before treatment what you can expect from us.

Our physiotherapists treat young people from twelve years old. A paediatric physiotherapy service is coming soon.