Patient participation and patient panel

Last updated: 30 August 2026

At Harbour Clinic we think it is important that patients can think along about the quality, safety and organisation of our care. Their experiences and suggestions help us to keep improving our service.

Patient participation

We invite patients to share their experiences and ideas with us. This can be done through, among other things:

• patient satisfaction surveys;
• digital questionnaires;
• personal conversations;
• our patient panel.

The patient panel consists of patients who voluntarily think along about topics such as the quality of care, information, communication and the organisation of treatments.

The panel

The panel meets four times a year, in the clinic or online. Members receive the agenda in advance and can also send in topics themselves.

The panel gives advice to the management of the clinic. We report back on what we do with that advice, and why.

Join or think along

Would you like to think along about the development of our care, or are you interested in joining the patient panel? Contact us at info@harbourclinic.example.

Your experiences, ideas and suggestions help us to improve our care further.

A complaint is something else

If something has gone wrong in your situation, the patient panel is not the right route: it does not handle individual complaints. Please contact us directly, and we will look for a solution together.